MediFlow is a comprehensive clinic and hospital management SaaS platform built for healthcare facilities across Uganda, Kenya and Tanzania. It integrates electronic medical records (EMR), patient billing, pharmacy, laboratory, ward/IPD management, payroll, NHIF claims submission, and real-time analytics under one roof — enabling clinics to go live in under 48 hours and manage patient care end-to-end with mobile money payments.
Key Features
- Electronic Medical Records (EMR) with SOAP consultation notes
- ICD-10 diagnosis coding (Uganda-optimised list) and medical history
- E-prescriptions linked directly to pharmacy queue and inventory
- Structured vital signs capture and patient observation tracking
- Referral letters auto-generated as printable PDFs with doctor signature
- Full consultation history per patient, signed and timestamped
- Patient registration with demographics, insurance details and next of kin
- Appointment scheduling with clinic calendar and queue management
- Pharmacy module with drug inventory, stock levels and low-stock alerts
- Laboratory module with test ordering, result entry and result notification
- Ward and IPD (In-Patient Department) bed management and patient tracking
- Billing and POS with itemised invoices, payment recording and receivables tracking
- NHIF claims submission and claims tracking for facilities with NHIF accreditation
- Mobile Money integration (MTN MoMo, Airtel Money) for instant patient payments
- Payroll and staff management with salary calculations and payment history
- Multi-facility management for clinics operating across multiple branches
- Real-time analytics dashboard showing daily patient traffic, queue status and revenue
- Expenditure tracking and cost centre management by department
- Insurance claims processing and patient co-payment tracking
- Theatre and surgical procedure scheduling and cost tracking
- SMS/WhatsApp notifications for appointment reminders and result delivery
- Staff role-based access control — doctor, nurse, pharmacist, accountant, admin
- Complete audit trail of all patient data access and modifications
- Offline capability for critical operations during connectivity issues
- Multi-user concurrent access with role-specific dashboards and permissions
- Data export to PDF and Excel for reports, audits and compliance